Terms & Conditions
Pet Culture Group Pet Insurance – Aussie Hazard Cover (‘the group insurance policy’) is issued by The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473; AFSL 241436) (‘the Insurer’) and administered by PetSure (Australia) Pty Ltd (ABN 95 075 949 923; AFSL 420183) (PetSure). Pet Culture Group Pty Ltd (‘Pet Culture’) (ABN 69 644 613 098, AR 001284860) is the policyholder of the group insurance policy under which insurance cover is issued in connection with Pet Culture Silver membership and Pet Culture Gold membership plans. In addition, Pet Culture as an authorised representative of PetSure, is authorised to provide financial product advice in respect of the group insurance policy, and to arrange for information to be collected from eligible members but not issue cover in respect of the group insurance policy, and provide claims management by receiving and lodging claim forms with the Insurer. In doing so, Pet Culture acts on behalf of PetSure and the Insurer and not on your behalf. Any advice provided is general only, and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) at www.petculture.com.au/aussie-hazzard-cover-pds to decide if the product is right for you.
In this Privacy Notice, ‘we’, ‘us’ or ‘our’ refers to Pet Culture, PetSure and Hollard. We collect personal and, in some cases, sensitive information from you for the purpose of administering your insurance policy, including responding to your enquiries and processing, assessing and paying claims. If you do not provide this information to us we may not be able to carry out the services you require. We may have to disclose your personal and other information to third parties and related companies who assist us in providing our products and services, or other parties required by law. Some of the companies we may disclose your personal information to may be located overseas, including in the Philippines, South Africa, New Zealand, United States of America and the United Kingdom. If you wish to access, update or correct any personal information, make a complaint about a breach of privacy or if you have any other query relating to privacy, please see the contact details in the Privacy section in the Product Disclosure Statement available at www.petculture.com.au